Shipping policy

1. Which areas do we provide services to?

Sorry, we currently only provide services to the lower 48 states and Washington, DC! If you are a resident of other parts of the United States or other countries, please do not place an order or use any of our services. But we are working hard to ensure that the whole world can enjoy our equally fair services!

Please see the areas where we do not offer any services: Alaska, Hawaii, Guam, Puerto Rico, U.S. Virgin Islands, American Samoa, Northern Mariana Islands, Marshall Islands, Palau, Micronesia, Military Districts (Including APO, FPO, DPO), and other countries or regions except the United States.

2. How much is the shipping cost?

For the above supported areas, we provide free shipping! (In some special cases, you may need to pay shipping costs, please check the return and refund policy for details)

Shipping Protection

Shipping Protection is an optional insurance service provided by Seel and is separate from your order's shipping charges. It is offered to protect your order against eligible shipping-related issues, including loss or damage during transit. Shipping Protection is not a shipping fee, handling fee, or other mandatory charge.

By purchasing Shipping Protection, you are purchasing a separate insurance service provided by Seel. Once your order has shipped, the Shipping Protection coverage takes effect, and the protection fee is non-refundable and cannot be canceled, removed, or refunded, even if no claim is filed or the protection is not used.

Please review Seel's Terms and Conditions before adding Shipping Protection to your cart.

3. When will I receive the order?

Once the order is submitted, you can generally expect to receive the items within 4 to 7 business days.

Shipping times will vary based on shipping type and destination.

If your order is for more than one product or product and is managed by multiple of our warehouses, you may receive different deliveries. You will receive a tracking code for each delivery so that you can manage them individually.

4. What are the transportation methods?

Our designated express companies are UPS and FedEx.

After receiving the tracking code of your order, you can go to the official website of the corresponding courier company to check the transportation progress of your order. You can also contact us to help you inquire about the shipping progress of your order.

5. The above answers did not solve your problem?

If the above answers do not solve your problem, please check the FAQ or Contact Us.